Odessa Florist - Arlene's Flowers and Gifts

great service!

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Florist's Response:

Thank you for the great review. Glad you chose Arlene's for your floral needs. We appreciate your business.

It was more beautiful than the display photo and a member of the family said she absolutely loved the arrangement! This made my heart smile. Arlene's has never disappointed me! You all are the best!!

Very small…it’s hard to judge size by pictures. You used to get this small of an arrangement for $50 ish. I wasn’t impressed.

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Florist's Response:

I'm so sorry you weren't pleased, if there's anything we can do to make this right, we will. We value ALL our customer's opinion and appreciate your review.

Beautiful flowers and quick delivery!

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Florist's Response:

Thank you so much for letting us know you were pleased. We always look forward to hearing from our customers, good or bad. Your business is greatly appreciated as well.

Im not from odessa but my mother is. Im 8 hours way. Everytime i order they do it fast and beautiful. My mother loved them. Thank you!

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Florist's Response:

We appreciate your review. It means a lot to us to hear from our customers.

Bouquet matched as described and pictured on the site. Delivery was timely. The recipient was very pleased.

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Florist's Response:

That's what we LOVE to hear! Thank you for choosing Arlene's.

Excellent customer service and beautiful arrangements

The arrangement you made was even more beautiful than the one I ordered. Thank you so much. Wonderful job.

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Florist's Response:

So glad you are pleased. We love hearing from our customers whether it’s good or bad. We are in the people pleasing business and love knowing you gave us a great review. Thanks again!

Arrangements was pretty as the picture and fast service! Great job!!

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Florist's Response:

Thank you so much for the great review. It's so nice to know what yall think when your arrangement arrives. We love to hear from our customers, good or bad so we always know where we stand. Thanks again!

I live on the other side of Texas and randomly chose Arlene’s to send a bouquet to my mother in Odessa. Let me tell you the bouquet was BEAUTIFUL! It was even bigger and more gorgeous than the picture presented online. I will definitely be using them again.

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Florist's Response:

Thank you so much for the review. We are so glad you were pleased. It's nice to hear great things, but it's even better knowing you will be a return customer.
Thanks again!

Beautiful flowers. Easy to order. Quick delivery. Friendly service. My daughter was very happy to receive her birthday arrangement. Thank you!

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Florist's Response:

So glad you were both pleased. We strive to do our best and your opinion truly matters. Thanks again for the positive review.

Delivery was timely,even on the busiest day possible. Flowers were beautiful! Thank you!

My Mom loved the arrangement. Made her day even brighter than it was. Thanks Also the delivered email was a very nice touch since I live 1000 miles away. it was great to receive the notification.

Excellent!! Thanks

Absolutely amazing service. They even called to let me know they were running a tad late but my order did make it on the same day I ordered it! Flowers weren’t exactly like pic, the arrangement was even more beautiful if you can imagine. Will definitely be using them as my only florist going forward.

The customer service art Arlene's is fantastic ! And being able to access same-day service on some arrangements is helpful for us procrastinators. Enjoyed working with them .

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Florist's Response:

We appreciate your time and giving us a great review! Customers like you make our job worth while, thanks again!

Excelent! Love it

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Florist's Response:

Thank you for taking time to give us a review. So glad you loved it! We appreciate your business and glad you trusted Arlene's with your floral needs.

Flowers were beautiful and the delivery people were super friendly. Will use them again in the future!

This compact sampler bouquet was just the size that I was looking for, and turned out very pretty. And, the delivery service was great. Arlene's Flowers went out of their way to deliver this on the day I requested, even with short notice. I will definitely use them again!

The flowers where very beautiful and the bear put a smile on my neices face

Great arrangement & Excellent service